What we do

If you are dealing with Veterans Affairs Canada, you have the right to be treated with respect, dignity, fairness and courtesy.

The Veterans Bill of Rights sets out your right to fair treatment by VAC.

If you feel that any of your rights have not been upheld or a decision is unfair, you have the right to make a complaint to the Veterans Ombud.

Our Mandate

The mandate of the Ombudsman, found in the Order in Council P.C. 2007-530


Information on the Veterans Ombud Advisory Council

Commendation Awards

Outstanding contributors to Veteran well-being

The Veterans Ombud

Meet our Ombud