News Releases

NOVEMBER 05, 2018, OTTAWA, ON - Canada’s Veterans Ombudsman Guy Parent released today information on an accounting indexation error by Veterans Affairs Canada (VAC). VAC estimates that this error could total around $165 million for the period of 2003 and 2010. The error has deprived thousands of Veterans of indexation increases to their monthly disability pension.  

Canada’s Veterans Ombudsman Guy Parent released today his report, Meeting Expectations: Timely and Transparent Decisions for Canada’s Ill and Injured Veterans. The report focuses on the number one complaint the Office of the Veterans Ombudsman (OVO) hears from Veterans – the length of time it takes to get a disability benefit decision from Veterans Affairs Canada (VAC). The report’s seven recommendations are supported by evidence-based findings that, if implemented, would enable VAC to better meet the needs of all Veterans and their families in a timelier manner.

Canada’s Veterans Ombudsman Guy Parent is in Saint-Jean-sur-Richelieu, QC, today and tomorrow to meet with Canadian Armed Forces and RCMP members, Veterans and their families, Veterans’ organizations, and municipal leaders.

Canada’s Veterans Ombudsman Guy Parent will be in Winnipeg, Manitoba, on March 20-21st to meet with Veterans and their families, Veterans’ organizations, members of the Canadian Armed Forces, RCMP, and municipal leaders.

“I am looking forward to visiting Winnipeg,” said the Ombudsman. “It is a vibrant community with many serving members and Veterans and their families. Their concerns are my concerns as Veterans Ombudsman, and I intend to reach out to and meet as many members as I can.”

Canada’s Veterans Ombudsman Guy Parent released today Transitioning Successfully: A Qualitative Study. The aim of the study was to better understand what contributes to a successful transition from military to civilian life for medically released Canadian Veterans, by interviewing Veterans who feel that they transitioned successfully, learning about their lived experience, and determining the factors, programs and services that help.

Canada’s Veterans Ombudsman Guy Parent released today Continuum of Care: A Journey from Home to Long Term Care. The Report considers the current challenges faced by Veterans as they age and/or require more care. It also makes seven recommendations for change and calls on the Minister of Veterans Affairs and Veterans Affairs Canada to implement the recommendations within two years of the date of publication.

Canada’s Veterans Ombudsman Guy Parent will be in Yellowknife, NWT, on September 6th and 7th to meet with Veterans and their families, Veterans’ organizations, members of the Canadian Armed Forces, Rangers, RCMP, and municipal leaders.

“I am looking forward to visiting Yellowknife,” said the Ombudsman. “As the capital of the Northwest Territories, it is a dynamic community with many serving members and Veterans and their families. Their concerns are my concerns as Veterans Ombudsman, and I intend to meet as many members as I can.”

Veterans Ombudsman Guy Parent released today a follow-up to his 2013 Actuarial Analysis of the New Veterans Charter (NVC). He noted that since 2011, and prior to Budget 2017, Veterans Affairs Canada (VAC) introduced four new benefits and implemented eight enhancements to the NVC. While there has been a resulting increase to lifetime compensation for many Veterans, there remains gaps requiring further improvement. As well, the layering of additional benefits has resulted in increased complexity for Veterans.

New Benefits for Veterans and their Families

Veterans Ombudsman Guy Parent is cautiously optimistic about Budget 2017, which contains eight new or enhanced benefits for Veterans and their families. Now halfway through its mandate, the Government is taking steps to ensure that Veterans and their families receive the support they need and deserve.

Canada's Veterans Ombudsman, Guy Parent, is hosting a public town hall for Veterans, military and RCMP members, their families, and other interested parties on Facebook Live, and in-person for those in the Ottawa area on Tuesday, March 21st.