Decisions that go to the Veterans Review and Appeal Board (VRAB)

Type of benefit	Where your appeal goes
Disability benefits under the Veterans Well-Being Act Disability Award Critical Injury Benefit Death Benefit Clothing Allowance Detention Benefit	Departmental Review (VAC) VRAB Review VRAB Appeal
Disability benefits under the Pension Act Disability Pension Exceptional Incapacity Allowance Attendance Allowance Clothing Allowance Prisoner of War	Departmental Review (VAC) VRAB Review VRAB Appeal
War Veterans allowance	First Level Review Committee (VAC Regional Director General Client Redress) VRAB Appeal

First Level Review Committee
(VAC Regional Director General Client Redress)

Review the options in your decision letter.
If you have questions or don’t understand the letter, contact VAC for clarification.
If you have new evidence you may wish to contact the Bureau of Pensions Advocates (BPA) or the Royal Canadian Legion for help requesting a Departmental Review.
If you want to apply to the VRAB for a Review or Appeal, support is also available from the BPA or the Legion.
If you are dissatisfied with a final-and binding Appeal decision, you can apply to the VRAB for a Reconsideration if new, credible, and relevant evidence comes to light at a later date, or if an error in fact or law is found in the Appeal decision. Speak to your BPA or Legion representative for support.

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