Check out the Veterans Ombudsman’s 2018 Report Card

Ottawa, ON - July 31, 2018

July 31, 2018 – Ottawa, ON – Veterans Ombudsman Guy Parent today released his 2018 Report Card on the government’s response to 10 years of recommendations made by his Office. These evidence-based recommendations are aimed at improving services and support for Veterans and their families and originate in the numerous reports that the Office has released during that time span. 

“Since my 2017 status update, some progress has been made,” said Mr. Parent.  “To date, the Government has addressed, in some way, 46 of my recommendations, leaving 18 unresolved. That gives a final score of 46/64 or 72% of recommendations actioned.”

From the Veterans Ombudsman’s perspective, among the most important of these 18 recommendations are the following:

  • Ensure that the reimbursement of treatment expenses under the Veterans Well-being Act is retroactive to the date of the original application, as it is under the Pension Act.
  • Amend the Veterans Well-being Act to permit a single Canadian Armed Forces member with no dependent children to designate a family member to apply for and receive the Death Benefit.
  • Provide the same access to the Treasury Board Pensioner Dental Service Plan as provided by VAC under the Public Service Health Care Plan.

“I am committed to advocating for the fair treatment of all Veterans and their families. I work to ensure that adequate benefits are available, that they are sufficient to meet needs, and that benefits are quickly and easily accessible.  I will follow the government’s actions closely on the remaining recommendations and keep you informed.”

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