You can call the Office toll free from within Canada: 1-877-330-4343, or collect from outside of Canada at 902-626-2919.

Office hours: Monday to Friday, 8:30 a.m. to 4:30 p.m. (Atlantic time)
7:30 a.m. to 3:30 p.m. (Eastern time)
4:30 a.m to 12:30 p.m (Pacific time)

Note: Please leave a message if you call outside of office hours. An Ombudsman Service Representative will call you back on the next business day.

Please note that email is not a secure method of communicating information.

Therefore, if you would like to Submit a Complaint, please go to the Submit a Complaint section.

If you would like to share information with us or find out more about:

• An Existing Complaint, or to Request or Share Information, email us at: info@ombudsman-veterans.gc.ca
• A Media Enquiry, Upcoming Events, Meeting the Ombudsman, Website, Publications, email us at: communication@ombudsman-veterans.gc.ca
• Public Consultations, email us at: consultation@ombudsman-veterans.gc.ca

You can also contact the office by mail at:
Veterans Ombudsman
P.O. Box 18, Stn "B",
Ottawa, ON, K1P 6C3.