Government of Canada - Veterans Ombudsman | Veterans Ombudsman - Ombudsman des vétérans
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Public Consultations

Welcome to the Office of the Veterans Ombudsman's Public Consultation Web site. This is your opportunity to learn about an issue and make your voice heard.

The Veterans Ombudsman is mandated to identify, review, and address systemic and emerging issues regarding programs and services provided or administered by Veterans Affairs Canada or by third parties on Veterans Affairs Canada's behalf.

This Public Consultation Web site was launched in order to help the Office ensure that we provide an objective viewpoint on any topic by engaging those that are affected.

In launching this Public Consultation Web site, the Office has 4 main objectives:

  • To increase awareness of relevant topics affecting the Veterans Community ensuring that the various view points of an issue are presented;
  • To provide an opportunity for our Stakeholders to contribute to and shape the work of the Office which should enhance the thoroughness of our reviews;
  • To become a rallying point and information resource on various current and emerging Veterans issues; and
  • To provide transparency into the activities of the Office and access to the research being conducted.

This Web site contains various topics that the Office is currently reviewing and/or planning to review. These topics have been selected from the day-to-day interactions that the Office has with you – our Stakeholders. The intent is to continually add content to the various topics as information and analysis becomes available as well as any new relevant topics. In this manner you will be able to see the development of ideas and the references used to generate a point of view.

This Internet-based Public Consultation Web site is one of the Office's main tools for reaching out to Stakeholders and for our Stakeholders to help us. Recognizing that not all of our Stakeholders may be comfortable in submitting their perspective via the Internet, we will be launching subsequent phases encouraging all of our stakeholders to provide their perspective in ways that you are comfortable with and that are convenient to you.

This Public Consultation Web site is your opportunity to find out more about issues facing the Veterans' Community and what the Office is working on, and most importantly - to contribute by providing your input into issues.

Find out more about Public Consultation


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Comments

C. Richardson, UNFICYP, CPSM from Hamilton, On said:
August 29, 2010 3:43 PM

Gregg from Victoria, B.C said:
August 27, 2010 2:31 PM

The Office of the Veterans Ombudsman replied:

Without any specific file information, we can only assume what you are looking for is information regarding being granted disability entitlement, but being assessed at nil or 0%. Nil assessment means that the degree of disability for the entitled condition has been found to be 0% based on the medical information you provided and using the Veterans Affairs Canada (VAC) assessment tools. Please note that should you feel that the condition in question has changed, you can request a reassessment at any time.

If you would like to discuss this further, please contact our office toll-free at 1-877-330-4343 and one of our Service Representatives can assist you.

August 31, 2010 2:14 PM


Anonymous from LaSalle, Ontario said:
August 26, 2010 1:01 PM

Inktech from North Bay, Ont said:
August 23, 2010 5:19 PM

Anonymous from Kingston, ON said:
August 23, 2010 9:14 AM

2 Sons in Canadian Forces said:
August 21, 2010 3:17 PM

Anonymous from Maple Ridge, B.C. said:
August 21, 2010 12:29 AM

eric from Laterriere, Qc said:
August 20, 2010 7:25 PM

GA from Barrie, Ontario said:
August 20, 2010 5:54 PM

Anonymous said:
August 18, 2010 4:18 PM

Petition from Wasaga Beach, Ontario said:
August 18, 2010 2:47 PM

Ron F. Blank MWO Ret'd from Nanaimo, , BC said:
August 18, 2010 2:19 PM

Yasmin K from Mississauga, Ontario said:
August 18, 2010 11:49 AM

Dave McLaughlin from Winnipeg, Manitoba said:
August 18, 2010 11:45 AM

Marks6365 from Stoney Creek, Ontario said:
August 18, 2010 9:43 AM

PW from London, ON said:
August 10, 2010 1:02 AM

Anonymous from Delta, BC said:
July 21, 2010 11:59 PM

The Office of the Veterans Ombudsman replied:

The Book of Rememberance-The Korean War can be found on the Veterans Affairs Canada web site (http://snurl.com/rememberancebook). Unfortunately, this list only includes the names of Canadians who died in the Korean War; their hometowns are not listed. The Korean Veterans Association of Canada also has a listing, but again, only names are listed (http://www.kvacanada.com/honour_roll.htm). Perhaps the Koreans Veterans Association of Canada might have that information. You can contact them via their web site: www.kvacanada.com.

July 27, 2010 3:35 PM


Emilio ST-Coeur from Riviere a la Truite, N.B. said:
July 12, 2010 7:27 AM

The Office of the Veterans Ombudsman replied:

 Thank you for your question and for visiting our website.

 Under subsection 66(4) of the Canada Pension Plan, the Minister may “take such remediation as the Minister considers appropriate to place the person in the position ...had the erroneous advice not been given or the administrative error not been made.” This subsection provides for remedial action for the error.

 Section 82 of the pension Act awards the Minister the power to review his own decisions under three circumstances 1) error of fact 2) error of interpretation or 3) new elements of proof. This section makes no mention of the result of the decision.

 Section 82 does not provide for remedial action except the power to make another decision. Section 82 does not recognize the obligation to place the person in the position that the person would be in had the error not been made.

 

July 29, 2010 1:52 PM


Recently Retired from Ottawa, Ontario said:
July 8, 2010 1:44 PM

The Office of the Veterans Ombudsman replied:

At this time we are not aware of any steps being taken by the CF to address this issue.

July 22, 2010 11:06 AM


VAC Stakeholder, BC from North Vancouver, BC said:
July 7, 2010 3:10 AM

VAC Stakeholder, BC from North Vancouver, BC said:
July 7, 2010 2:20 AM

VAC Stakeholder, BC from North Vancouver, BC said:
July 7, 2010 2:07 AM

Raye from Kars, Ontario said:
June 29, 2010 9:26 AM

Brian From Ottawa from Ottawa, Ontario said:
June 2, 2010 2:22 AM

Anonymous said:
May 28, 2010 8:59 AM

The Office of the Veterans Ombudsman replied:

Since we are not aware of all the details of your particular situation, we can only answer you in a generic way. Only pensioners or recipients of a disability benefit related to military service during wartime or as a result of special duty service can have access to line B coverage of medical benefits if they meet the established criteria under the regulations for health care for veterans. Pensioners and recipients of a disability benefit related to military service during peacetime are eligible for only those medical benefits that are related to their pensioned condition.  If you believe that VAC has treated you unfairly, feel free to contact us under the heading "Submitting a complaint"(left side of this page).

July 9, 2010 2:11 PM


PW from London, ON said:
May 5, 2010 5:38 PM

The Office of the Veterans Ombudsman replied:

Special Duty Areas (SDA) and Special Duty Operations (SDO) fall under the insurance principle. This ties to the Pension Act and the New Veterans Charter regarding "was incurred during military service." It means that an individual is covered for any disability which had its onset during the SDA or SDO service, and the coverage applies 7 days a week, 24 hours a day during that period of service. There is no requirement for a linkage between the disability being claimed and the military service as long as there was no improper conduct which led to the injury.

July 9, 2010 2:03 PM